Last update on Feb 2025
Krazybooking.com offers the “Best Price Guarantee Claim” for your stay. If you find a lower rate for the same room, dates, and conditions on another website after booking with us, we’ll credit the price difference to you. To take advantage of our “Best Price Guarantee Claim”, simply submit the following details outlined below:
The “Best Price Guarantee Claim” will entitle you to a claim of 110% of the price difference between the price we offered and any lower price you may find in the market subject to these terms and conditions.
The “Best Price Guarantee Caim” is to be submitted within 24 hours after booking. Email help@krazybooking.com with the above required details and supporting documents. Any late submission may be dismissed and not considered for the “Best Price Guarantee Claim”. Any appeal may not be entertained.
The “Best Price Guarantee Claim” applies only to identical bookings including, room type, cancellation policy, number of occupancies, inclusion (add-ons), check-in and check-out date, hotel location and travelling period.
The competitor price must be available to the public online. Prices offered on a specific membership program websites, corporate discounts or prices, military prices, group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices, prices obtained via auction or similar process, or prices available only by using a coupon or other promotion discounted prices are disqualified as a competitor price. The price must be quoted, booked, and paid for in US dollars.
Any modifications, changes or cancellations made to an existing booking that has an associated “Best Price Guarantee Claim” will result in the nullification of the claim.
The “Best Price Guarantee Claim” cannot be applied in cases where errors or incomplete information have been given/entered by the customer under the conditions specified herein.
To qualify for “Best Price Guarantee Claim”, the booking must be at least 10 days before the check-in date.
Once the price guarantee claim is approved, the 110% of price differences will be credited to you within 16 working days. For instance, if the Krazybooking.com room’s price is $1600 and the other Online Travel Agencies (OTA) room’s price is $1400, 110% of the price difference, totaling $220, will be promptly credited to you with in the specified time.
We reserve the right in our sole discretion to modify or discontinue the “Best Price Guarantee Claim” or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your claim will determine your eligibility under the “Best Price Guarantee Claim”. The failure to enforce any provision of these “Best Price Guarantee Claim” terms shall not constitute a waiver of that provision.